2016-06-26, It appears to me that about 5 years ago, an order came down from senior management at the largest Canadian bookstore chain, to the effect that staff had to be more helpful. This takes the form of staff coming up to me in the store and asking if I need help. Sometimes 3 or 4 different staff people will try to �hl8;2e2p” me within a 5 minute period.The constant interruptions drive me mad. I actually asked one staff person if they had a “do not disturb” sign that I could wear around my neck. They didn’t have any, unfortunately.At an eBook store, no one cares if I take 5 seconds or 5 hours to consider a purchase.

2016-07-05, J'ai commandé un article qui était mentionné en stocks avec un délai d'acheminement de deux jours. Voyant que ma commande n'était toujours pas traitée après plusieurs jours, je les ai contacté et là on m'apprend que l'article n'est pas en stock et qu'il "devrait"être réapprovisionner d'ici une semaine ! Ils mentent sur leurs stocks ! alors attention avant de commander si vous êtes pressé !

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